What We Do

Do you know how much time you could save by getting some help from Miss Efficiency?

Obviously your business is unique, so we have designed our services in such a way that they are tailored to your needs. Here's a quick run-down of our core offerings and how they can be implemented into your business.

MYOB Consulting & Training

New Users

When your MYOB product selection has been made, it's time to create your accounting file and train you on its use.

Creating your MYOB data file (where you do all your account processing) isn't something that we would recommend you try yourself. It only needs to be done once and it is extremely important that it is done correctly as it is the foundation of all your future work.

We can:

• Install your software
• Create and customise your data file
• Train you or your staff on how to use the software

We don't expect you to be an expert after one training session, but you will be able to use the program and get to work straight away. We have easy-to-read procedure manuals available and we'll be available for backup support when required.

Ongoing MYOB Training

If you are already using MYOB, you will be aware of the functionality of the program. However, you may not be aware of the many great time saving tools within the program, or the valuable management information features available to you.

Being MYOB experts we can assist either directly with your specific queries or source the answers on your behalf.

Troubleshooting & Restructuring

	Don't know why your receivables or payables account doesn't balance?
	Alarmed that your bank reconciliation has gone out of balance?
	Would like your invoice to reflect your business image?
	Want to customise letters?
	Can't gather useful information from your reports?
	Having trouble reading your reports because the Accounts List (Chart of Accounts) is disorderly?

We can come into your business and take care of all these issues for you and any others problems that you may have.

MYOB Bookkeeping

	Do you turn your nose up at doing the books?
	Is the book work pushed aside until the very last minute?
	Does the idea of bookkeeping give you a headache?
	Does the thought of visiting your accountant lead to anxiety attacks?
	Do you understand the importance of reliable and accurate bookkeeping and would prefer to leave it to the professionals?

As strange as it may sound to some, we love bookkeeping! It gives us great satisfaction to start a job that seems like an endless mountain of disorganised paperwork and finish with the data entry complete, bank accounts reconciled, reports printed and bound and paperwork compiled in an orderly fashion for return to you.

If we didn't love it so much, we wouldn't be so good at it!

Payroll & Superannuation Processing

Payroll processing can be a complicated and time consuming task. And with the industrial relations changes that have come into place in 2006/2007, it is more important than ever that this is taken care of correctly. We'll set your system up so that you have every 'I' dotted and every 'T' crossed. Alternatively, you just provide time sheets and we'll take care of the rest – right up to actually paying your staff if you wish.

As with a lot of other areas of your business, there are deadlines that must be met with things such as superannuation, child support, redundancy, Centrelink payments, payroll tax, PAYG etc. With Miss Efficiency taking care of your payroll, we'll worry about these deadlines for you.

BAS & GST

	At 2pm the night before your BAS is due are you crunching numbers?
	Are you confused about what is subject to GST and what isn't?
	Are you paying BAS penalties because your submission is frequently late?
	Would you rather be doing anything else BUT processing the BAS?

This is where we can make your life really easy! Find something else to stress about (or even better, don't stress at all) because this will no longer be something that you have to agonise over.

Employment Guidelines, Policies, Letters & Forms

	Do you have Sexual Harassment, Drug & Alcohol, OH&S and Anti-Discrimination policies?
	Do you have recorded standard operating procedures?
	Do you have a documented customer service policy?
	Do you have an official Leave Application form?
	Do you provide your new employees with a Letter of Offer, Engagement Agreement, Job Description and Confidentiality Agreement?
	Do you have an annual appraisal procedure?
	Do you have Incident & Hazard reporting procedures?
	Don't know where to start with this?

When you engage employees, it is important that the tone of the relationship is established at commencement. If you're an existing employer implementing these new systems, your staff will be encouraged by the effort that you've taken to put these procedures in place - everybody likes to know where they stand and what is expected of them. Our HR package will get you on the right track.

Word Processing, Data Entry & Transcription

• Resumes & Covering Letters
• Interviews & Seminars
• Letters & Reports
• Manuals & Guidebooks
• Forms & Spreadsheets
• Minutes of Meetings – attendance & transcription

Our accurate and efficient secretaries are here to ensure your time is spent in more productive areas away from the keyboard!

Digital & Analogue Transcription

Record electronically in your office or out on the job site, and email the digital file to us for transcription. Your mini and micro cassette tapes can also be transcribed.

Office Administration

From sorting out your filing system, to receiving your re-directed mail, you will be amazed at how much of an impact it can have on your business when you get a little organised!